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    Security, Privacy & Providing Feedback

    Moustra takes data security seriously and isolates each lab's data. This guide explains the platform's security and privacy practices and how to send the team feedback, bug reports, and feature requests.

    1. Secure authentication

      User authentication is handled through a secure identity provider, and login history is tracked for security auditing.

    2. Lab data isolation

      Your lab's data is isolated — you can only access data belonging to your lab.

    3. Secure file storage

      Files and attachments are stored securely in the cloud, and the platform follows standard security practices for research data management.

    4. Submit feedback in-app

      Use the Feedback page inside Moustra to report bugs, request new features, or share suggestions. Your feedback is linked to your account so the team can follow up if needed.

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